Account problem

Good Morning!
I'm part of a legion where the group helps everyone, a hacker took over the cleric account several times, somehow, he changed the password, even without him having it, she's the last cleric left in the legion, and even though she's a woman, she farmed the 3 set karhun Bm Ac, will let her give up? for having a hacker doing it,
char name (Cristhy) Elyos
the server needs more player, dont lose ppl bcuz have bad people doing it.

Help her, she doesn't deserve what happened, i know that you can fix all mess that hacker did, so i ll w8 for you.

gonna we lose any more =(?

Thanks in advance, and I look forward to your replies.